Executive - Telemarketing/Telesales - IT (1-2 yrs)
Telemarketing Executive (1yr-2yrs)
- Excellent communications skills (Written and verbal), ability to communicate correctly and clearly with all customers.
- Basic knowledge of methods involved in promoting, and selling products or services
- Sales strategies and tactics, product demonstration and sales techniques.
- Fluency in English, Telugu and Hindi.
- Work successfully in a team environment as well as independently, ability to successfully adapt to changes in their environment
- Computer knowledge/ Skills, Ability to use a desktop computer system.
- Demonstrable conflict resolution, negotiating, and deescalation skills
- Ability to determine customer needs and provide appropriate solutions
- Ability to approach problems logically & rationally, action oriented, organized and self-disciplined
- Qualified candidates will be comfortable in a multi-tasking, high-energy environment. They will be creative and analytical problem solvers with a passion for excellent customer service.
Job responsibilities include, but are not limited to :
- Creating a positive Brand Image /awareness of JD in the minds of new prospective clients.(SMEs)
- Contact customers by phone to explain advantages and features of service being sold or persuade them to purchase the services by stimulating the customer interest
- Answer customer's questions pertaining to service being offered.
- Explain and Advice customers on prices, services, variables and options to assist customer in making decision
- Coordinating and scheduling of appointments to sales representatives and clients till the deal is closed.
- Maintaining and Working on Follow Ups data
- Giving Feedback to Team Lead on prospects or Follow up clients and meeting the targets assigned on timely basis.
This job opening was posted long time back. It may not be active. Nor was it removed by the recruiter. Please use your discretion.
