Founder & CEO at The Hiring Story
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Executive - Telemarketing - IT (3-5 yrs)
Telemarketing Executive
Job Duties :
- Cold-call prospects that are generated by external sources of lead.
- Develop sales opportunities by researching and identifying potential accounts.
- Identify decision-makers within targeted leads to begin the sales process.
- Penetrate all targeted accounts and radiate sales from within client base.
- Collaborate with appropriate team members to determine necessary strategic sales approaches
- Create and deliver qualified opportunities to other team members
- Maintain and expand the company's database of prospects.
- Ensure follow-up by passing leads to appropriate team members with calls-to-action, dates, complete profile information, sources, etc.
- Set up and deliver sales presentations, product/service demonstrations, and other sales actions
- Assist in creating RFP responses to potential clients.
- Where necessary, support marketing efforts such as trade shows, exhibits, and other events.
- Make outbound follow-up calls to existing clients via telephone and email cross-sell and up-sell.
- Handle inbound, unsolicited prospect calls and convert into sales.
- Overcome objections of prospective customers.
- Emphasize product/service features and benefits, quote prices, discuss credit terms and prepare sales order forms and/or reports.
- Enter new customer data and update changes to existing accounts in the corporate database.
- Attend periodic sales training where applicable.
- Appropriately communicate brand identity and corporate position.
Requirements :
- University or college degree, Marketing, or an acceptable combination of education and experience.
- Two to three years of direct work experience in a sales B2B or telesales capacity
- Demonstrated ability to convert prospects and close deals and achieve sales quotas
- Solid experience in opportunity qualification, pre-call planning, call control, account development, and time management.
- Success in qualifying opportunities involving multiple key decision-makers.
- Strong knowledge of sales principles, methods, practices, and techniques.
- Strong problem identification and objections resolution skills.
- Able to build and maintain lasting relationships with customers.
- Exceptional verbal communication and presentation skills.
- Excellent listening skills.
- Strong written communication skills.
- Self-motivated, with high energy and an engaging level of enthusiasm.
- Ability to work individually and as part of a team.
- High level of integrity and work ethic.
- Experience with customer relationship management software.
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