Business Support Manager at Snaphunt Pte. Ltd.
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Executive - Telecalling/Telesales - Merchant Website (0-2 yrs)
- Opportunity within a company with a solid track record of performance
- A role that offers a breadth of learning opportunities
- Leadership Role
Our Client is one of the leading merchant websites is the Fast and easy mobile Recharge, Bill Payment & Instant Money Transfer Service for Distributors & Retailers. This is for the Business purpose of Retailers and Distributors.
The Job
You will be responsible for :
Handling inbound calls and emails in a professional manner.
Resolving customer inquiries and requests and ensuring strong customer satisfaction.
Working with various internal teams to ensure prompt and accurate order processing and delivery.
Escalating customer feedback as required.
Identifying opportunities for new business development through following up on leads and conducting research on target clients.
New business generation by meeting potential clients to understand needs and providing relevant solutions.
Managing the sales process to close new business opportunities.
Building strong relationships with the existing portfolio of clients.
Meeting and exceeding weekly and monthly activity and revenue targets.
Ideal Candidate :
Skills Required:
You have at least 1 year experience within a Telesales, Sales (B2B) or Customer Service role, ideally within the Finance and banking industry or every industry
You possess excellent interpersonal as well as written and verbal communication skills.
You are a strong networker & relationship builder
You are adaptable and thrive in changing environments
You are a strong team player who can manage multiple stakeholders
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