Business Support Manager at Snaphunt Pte. Ltd.
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Executive - Telecalling/Telesales - eCommerce (2-5 yrs)
-Fantastic work culture
Our client is a popular company that makes beautiful things for your home, like decorations and lights since. They've been serving customer SINCE 2014 and have lots of satisfied customers who love their high-quality products. The company is also really good at selling things online, and they're one of the most popular e-commerce sellers in India.
The Job :
Your Responsibilities will include :
- Developing and managing a portfolio of Key Accounts.
- Achieving monthly sales targets by identifying and developing new customers.
- Ensuring high levels of customer satisfaction as well as upsell and cross-sell potential within existing customers to maximize share of wallet.
- Coordinating pre-sales and post-sales follow-up.
- Achieving and exceeding weekly and monthly KPIs.
- Building strong and collaborative relationships with other internal stakeholders.
- Monitoring market trends and providing regular competitor feedback.
Ideal Candidate :
Skills Required:
- You have at least 2 years of experience within a Telesales or Sales (B2C) role, ideally within the E-commerce industry.
- You possess excellent interpersonal as well as written and verbal communication skills.
- You are a strong networker & relationship builder
- You are a strong team player who can manage multiple stakeholders
- You are highly goal driven and work well in fast-paced environments
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