HR Head at Hiringlabs Business Solutions
Views:34 Applications:5 Rec. Actions:Recruiter Actions:0
Executive - Telecalling - BPO (0-3 yrs)
- Answer and handle inbound and outbound calls from patients and their families in a timely and professional manner.
- Provide accurate and helpful information to patients and their families about the hospital's services, policies, and procedures.
- Schedule appointments for patients and provide them with the necessary information to prepare for their appointments.
- Assist patients and their families with any questions or concerns they may have.
- Document all calls and interactions with patients and their families in the call center database.
- Escalate complex issues to the appropriate supervisor or manager.
- Maintain a positive and professional attitude at all times.
- Meet and exceed all call center performance metrics.
- Mandatory languages - fluent in Kannada & English
Budget : 1.5 to 2.4LPA monthly based on experience
- Rotational shift
- Week offs will be rotational
Qualification : 12 +
Experience : Fresher/experienced
Shift timings :
- First shift - 6.30 am to 2.30 pm
- 2nd shift - 8.00 am to 4.00 pm
- 3rd shift - 11. 00 am to 7. 00 pm
- 4th shift - 12.00 pm to 8.00 pm
- Night Shift - 8.00 pm to 8.00 am (only for boys)
- Rs. 250 per night will be paid for doing night shifts
This job opening was posted long time back. It may not be active. Nor was it removed by the recruiter. Please use your discretion.
