Director at Yespired
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Executive - TeleCalling (0-4 yrs)
Skills :
- Excellent written and verbal communication skills
- Ability to learn quickly
- Excellent knowledge of English vocabulary with no trace of MTI
- Basic computer knowledge - Microsoft Office, Outlook
- Can work with minimal supervision
- Problem-solving skills
- Strong leadership skills.
- Excellent client-facing and internal communication skills
Responsibilities :
- Must be well organized and detailed oriented with ability to multitask and tactfully handle stressful and difficult situations
- Ability to work well in a team setting with minimal supervision and make sound judgment within scope of practice
- Team player attitude, energetic, with a focus on excellent customer service
- Manage inbound and outbound telephone communication in a professional manner and according to productivity and quality standards
- Maintain positive relationships and use courtesy and diplomacy
- Triage inbound calls, manage member inquiries/requests, and resolve or escalates
- Perform other duties and responsibilities as required, assigned, or requested
This job opening was posted long time back. It may not be active. Nor was it removed by the recruiter. Please use your discretion.