Executive - Telecaller/Sales /Customer Support/Tele-Marketer (0-1 yrs)
We are looking for Tele Caller/ Sales Executive / Customer Support/ Tele Marketer , you will play a crucial role in maintaining excellent customer satisfaction and driving business growth. This is a full-time position based Noida, with an employment type of Full-Time. The ideal candidate for this role should have at least 6months to 1 year of experience in customer support or telemarketing.
Qualifications And Skills :
- Proven experience in customer support or telemarketing
- Excellent communication skills in English and Hindi
- Strong phone handling skills and active listening
- Ability to remain calm and professional in stressful situations
- Outstanding problem-solving and decision-making abilities
- Ability to work independently and as part of a team
- Positive attitude and willingness to learn and adapt to a fast-paced environment
Roles And Responsibilities :
- Handle incoming calls and provide assistance to customers
- Answer customer inquiries and resolve issues or complaints in a professional and timely manner
- Maintain a high level of product knowledge to effectively address customer concerns
- Make outgoing calls to potential customers to promote our services
- Collect customer feedback and communicate it to the management team
- Upsell and cross-sell products or services to customers
- Maintain accurate and up-to-date customer records
- Meet or exceed individual and team targets
- Collaborate with other team members to ensure customer satisfaction
Interested Candidates Share Resume or WhatsApp - 8700339730
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