Executive - Telecaller - NGO (2-5 yrs)
What we require :
- Many of our existing high value donors on our platform abandon their donation midway or donation gets failed due to technical errors. You, as a calling representative will strive to retain these customers.
- The candidate would be required to call up those customers whenever they drop off from the donation funnel (at any step).
Qualifications :
- Ability to thrive in a dynamic, fast-paced startup environment. Holding a Bachelor's degree or an equivalent diploma.
- Strong communication skills - verbal and written. Knowing at least one language apart from English and Hindi is a strong plus.
- Multi-tasking ability - You can efficiently prioritise and quickly resolve multiple queries.
Empathy - Ketto works with patients and their caregivers. Empathy is an essential trait.
- Desire to learn - You're a highly motivated self-starter, with an eagerness to learn and grow.
- Open to handling queries during off-work hours, on occasion.
This job opening was posted long time back. It may not be active. Nor was it removed by the recruiter. Please use your discretion.
