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31/08 Abhishek Choudhary
HR Manager at MNR Solutions

Views:69 Applications:15 Rec. Actions:Recruiter Actions:0

Executive - Telecaller - BFSI (2-5 yrs)

Delhi Job Code: 342038

We are seeking a motivated and experienced Tele Caller Executive to join our team. The ideal candidate will have excellent communication skills and a proven track record in telecalling or telesales roles.

Key Responsibilities:

- Make outbound calls to potential and existing customers to generate leads and sales.

- Handle inbound customer queries and provide accurate information about products and services.

- Maintain a detailed database of customer interactions and follow up with prospects.

- Achieve monthly targets for calls and conversions.

- Build and maintain strong customer relationships to ensure repeat business.

- Identify customer needs and suggest appropriate products or services.

- Ensure customer satisfaction by providing excellent service and resolving issues promptly.

- Work closely with the sales team to achieve overall business objectives.

Required Skills:

- Proven experience in telecalling, telesales, or a similar customer service role.

- Excellent communication and interpersonal skills.

- Strong persuasive and negotiation skills.

- Ability to handle rejection and remain positive.

- Proficiency in using CRM software and other relevant tools.

- Good organizational and time management skills.

- Ability to work independently and as part of a team.

Preferred Skills :

- Experience in the [specific industry, e.g., banking, insurance, etc.].

- Knowledge of [specific software or tools relevant to the job].

Educational Qualification:

- High school diploma or equivalent; a degree in a related field is a plus.

Additional Information:

- Competitive salary and performance-based incentives.

- Opportunities for career growth and professional development.

Friendly and supportive work environment.

How to Apply :

Interested candidates are requested to submit their resumes along with a cover letter detailing their relevant experience and notice period.

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