Business Support Manager at Snaphunt Pte. Ltd.
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Executive - Tele-Marketing (0-2 yrs)
-Fantastic work culture
-Work alongside & learn from best in class talent
-Opportunity within a company with a solid track record of performance
Our client is a B2B Fintech company, They're a fast-growing startup based in Bangalore. Leveraging on our cutting-edge technology, Our client offer an extensive and comprehensive set of payment services and solutions to our clients.
The Job
Job Description:
Outbound Calls : Make outbound calls to individuals or businesses based on a provided list or database.
Product/Service Promotion : Present, promote, and sell products or services to potential customers.
Customer Information : Collect and record customer information, such as names, addresses, and payment details, accurately and efficiently.
Script Adherence : Follow a script or guidelines provided by the company to ensure a consistent and effective sales pitch.
Handle Objections : Address customer concerns or objections and provide information to overcome them.
Lead Generation : Identify and qualify potential leads for follow-up by the sales team.
Product Knowledge : Maintain a good understanding of the products or services being offered to effectively communicate their features and benefits.
Customer Relationship Management (CRM) : Use CRM systems to input, track, and manage customer interactions and sales activities.
Follow-up : Conduct follow-up calls to existing customers for additional sales or to ensure customer satisfaction.
Documentation : Prepare and maintain accurate sales reports and documentation.
Ideal Candidate :
Qualifications :
Communication Skills: Excellent verbal communication skills to engage with customers effectively.
Persuasion Skills : Ability to persuade and influence potential customers.
Resilience : Ability to handle rejection and continue with a positive attitude.
Listening Skills: Attentive listening skills to understand customer needs and concerns.
Sales Skills: Basic sales skills and a customer-focused approach.
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