Executive - Technical Support & Sales - US Process (1-4 yrs)
Required - 3 Quick Books Voice Technician & Voice sales
Looking for immediate joiner only
Job location - Gurgaon
Salary: Upto 45k+incentives ( Voice Technician) ; upto 40K + Incentives ( Voice sales)
US Technical Support Executive with Major experience in Trouble shooting Quickbooks issues and should be experience it fixing issues over the call.
Responsibilities:
- Handling customer technical support cases through phone and email submission
- Updating the company website with tech tips and brief documents
- Evaluating system potential through assessing compatibility of new programs with existing programs
- Improving existing programs by evaluating objectives and specifications, reviewing proposed changes and making recommendations
- Maintaining system functionality by testing computer components
- Achieving computer stem objectives through collecting relevant data, identifying and evaluating options and suggesting a course of action
- Maintain client confidence by keeping their information confidential
- Preparing reference material for users by drafting operation instructions
Benefits:
- Incentives
- 2 way cab in delhi & Ncr
- 6 week offs rotational in total
This job opening was posted long time back. It may not be active. Nor was it removed by the recruiter. Please use your discretion.
