Business Support Manager at Snaphunt Pte. Ltd.
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Executive - Technical Support/Call Support (0-1 yrs)
-Excellent career development opportunities
Our client is currently hiring for the position of Support Engineer and believe this role is a great fit for individuals looking to begin or advance their career in technical support
The Job
About the Role
- As a Support Engineer, selected candidates will be responsible for:
- Providing guidance for installation and resolving device-related issues.
- Installing and troubleshooting control devices and associated software.
- Assisting with the connection and troubleshooting of access control devices.
- Handling the installation and support of Aadhar authentication devices.
- Offering support through multiple channels, including on-call, chat, and ticket-based systems.
Ideal Candidate
Candidate Profile
We are looking for enthusiastic individuals with:
- Strong problem-solving skills.
- A passion for helping clients navigate technical challenges.
- Effective communication abilities.