We are looking for someone who has the following:

- Good communication skills - English (must), Hindi and/or regional languages.

- Good written communication skills in English.

- Should have hands on experience with Excel

- Presentable and with good attention to detail

Broad roles and responsibilities :

- Provide excellent customer service to clients, managing expectations and consistently striving to exceed client campaign results.

- Develop and foster strong professional relationships with both clients and content creators, operating as the lead point of contact for all matters concerning them.

- Proactively and creatively identify and solve issues with clients or content creators and maintain a high level of comfort in presenting, mediating and solving client/creator issues.

- Take a leadership role in educating and guiding clients and content creators on industry best-practices, strategies, and standards to improve results.

- Ensure campaign requirements and high standards are rigorously followed by all campaign participants.

- Analyze data to identify important trends and insights to optimize client results.

- Communicate the progress of monthly/quarterly goals to internal and external team members, including the ability to incorporate feedback and adjust plans accordingly.

- Effectively carry out creator-related activities, such as discovery, outreach, negotiations, and content reviews, as well as managing payments, legal and contractual agreements.

- Take on tasks as required, following through to completion despite roadblocks or distractions.

This job opening was posted long time back. It may not be active. Nor was it removed by the recruiter. Please use your discretion.