The role is for a wellness industry

JOB TITLE : Operations- Executive / Asst. Manager

RESPONSIBLE TO : Operations Manager / ASM / SM

MATRIX REPORTING TO : Regional Manager

Roles & Responsibility

- Undertake all responsibilities with reference to procedures

- Age should be 27 + and experienced person

- To professionally and effectively employ sales skills to achieve targets

- Maintain an accurate and current database and records of all clients

- Identify and develop sources of potential clients for up selling

- Customer Contact by effectively communicating with clients to gain commitment to the procedure

- Update on feedback/ comments from clients relating to the procedure

- Enquiry Handling

- Maintain a current and accurate knowledge of the procedure

- Maintain high standard of personal presentation

- Represent company in a professional manner at all times

- Take care of data base; keep updating and maintaining data base.

- Make healthy and professional relationship with existing client and surgeon

- Collect all information about client hair loss stage from CR/Consultant; discuss and categorize the client as per background and profile

- Communicate with client and keep updating courteously once date is fixed from Surgeon

- On day of procedure, once client arrives; ask client what food he/she like to have; make client feel comfortable; keep a close eye on surgeon while pre and post procedure

- Ask client to come for review meeting after procedure

- Management approved pictures should uploaded in look book

- Get feedback form filled by client after the procedure

REQUIRED :

- Should be a graduate

- Should have worked in an backend/operations role

- Should have work experience of handling clients

- Should be smart, good in English communications

- Should have working experience of MS-Word and MS-Excel for database entries

This job opening was posted long time back. It may not be active. Nor was it removed by the recruiter. Please use your discretion.