What you will do :

- Will be working as a dedicated resource to drive, orchestrate, execute, and deliver the consumption programs across Azure workloads.

- Run adoption with end customers to boost consumption across Azure.

- Being a first point of contact for all assigned customers to address their queries and coordinating with stakeholders to get it resolved.

- Own overall relationship with assigned clients which includes managing onboarding, training, increasing adoption and high levels of customer satisfaction.

- Maintain and develop customer success strategies and best practices, as well as customer support content with the help of team.

- Communicate effectively with both internal and external management team to understand customer needs, maximize retention and growth, and communicate learnings.

- Maintain existing customer success metrics and data as directed.

- FRP onboarding of customers - to track consumption.

- To develop Client Portfolios.

- Identifying new use cases and developing a case study accordingly.

- Providing training to customers across MS Portfolio (Azure).

- Openly looking for business opportunities with every customer.

- Implement specific strategies for Sales and Customer Service.

- To work with sales and solution sales team to drill customer references and develop case studies.

About you :

- Fresher with any Bachelor's degree.

- Knowledge of project management tools..

- Strong verbal and written communication, strategic planning, and project management skills.

- Pro-active team player, good initiator, and multitasker to work as per the priority.

- To work across multiple departments in a deadline driven environment.

What we offer :

Insurance : Group Medical Coverage, Group Personal Accident, Group Term Life Insurance

- Rewards and Recognition Program, Employee Referral Program, Wellness Program and CSR Initiatives

- Maternity and Paternity Leaves

- Company Sponsored Certification Program

- Learning/Development Courses, Cross Skill, Mentorship and Leadership Programs

- Quarterly Performance Feedback Sessions

- Savings, Investments and Retirement Benefits

- Flexible Work Hours, Work from Home, Remote Working, Hybrid Working

- Company Onsite/Fun Events.

Do not forget to include your CV and cover letter. We receive a lot of applications, but we try to notice each of our potential candidates.

This job opening was posted long time back. It may not be active. Nor was it removed by the recruiter. Please use your discretion.