HR Executive at Kulaja Services LLP
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Executive - Sales & Support (1-3 yrs)
Detailed Work Profile:
- Retention of current Client.
- Upselling, Cross selling on the current product portfolio.
- Respond to inbound and outbound calls. Provide information to client and identify whether a potential client.
- Activating client membership in backend.
- Managing the database and updating it on a daily basis in excel.
- Respond to general inquiries regarding SHRM membership, products, and services via telephone or email.
- Performs data entry for purposes such as order processing, accessing previous and special orders.
- Research and resolve any other membership inquiries as requested.
- Refer calls for specific information to the appropriate staff members or departments.
- Provide tier I technical support regarding login access, website and webcast issues.
- Other duties maybe assigned
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