- Opportunity within a company with a solid track record of performance

- A role that offers a breadth of learning opportunities

We are hiring for Domestic as well as International process BPO.

The Job

Key responsibilities areas:

- Developing and managing a portfolio of Key Accounts.

- Achieving monthly sales targets by identifying and developing new customers.

- Ensuring high levels of customer satisfaction as well as upsell and cross sell potential within existing customers to maximise share of wallet.

- Coordinating pre-sales and post-sales follow up.

- Achieving and exceeding weekly and monthly KPIs.

- Building strong and collaborative relationships with other internal stakeholders.

- Monitoring market trends and providing regular competitor feedback.

- Organising data and generating deep customer insights in order to enhance sales force productivity and effectiveness.

- Supporting the sales team key planning and operations tasks to support the overall objective of the business.

- Attainment Planning through effective goal setting, designing sales incentives to drive business objectives and territory analysis & definition for sales maximum effectiveness.

- Providing pricing and contract support by providing the sales team with high-quality and competitive proposals.

- Monitoring and analysing key sales and business performance indicators and trends to drive strategic and tactical business decisions and also coordinating and ensuring accuracy of sales forecasts.

- Ensuring Sales process adoption and compliance and also identifying opportunities for improvement in the sales process and systems to ensure greater sales effectiveness and efficiency.

- Delivering effective sales skills trainings to the sales teams.

- Coaching sales teams and helping them in applying training content to real life situations.

Ideal Candidate :

Key Competencies :

- You have at least 1 year experience within a Telesales, Sales (B2C) or Sales Operations / Support role, ideally within the Professional Services industry.

- Experience within Sales Training would be a strong advantage.

- Experience covering Real Estate and Financial Services is strong plus.

- You possess excellent interpersonal as well as written and verbal communication skills.

- You are a strong team player who can manage multiple stakeholders

- You are adaptable and thrive in changing environments

- You pay strong attention to detail and deliver work that is of a high standard

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