Key Responsibilities:

1. Store Operations Management:

- Oversee the daily operations of the store, ensuring smooth and efficient functioning.

- Maintain inventory control, including receiving, stocking, and organizing products to ensure optimal stock levels.

- Implement and enforce company policies and procedures to ensure a safe and compliant work environment.

2. Team Leadership and Development:

- Lead, train, and mentor the store team, ensuring they provide exceptional customer service.

- Conduct performance evaluations, set goals, and provide ongoing training to staff to enhance their automotive knowledge and sales skills.

- Schedule and manage employee shifts to ensure adequate staffing levels.

3. Sales and Customer Service:

- Develop and execute strategies to drive sales and meet or exceed store revenue targets.

- Identify customer needs and recommend appropriate products and services to maximize sales opportunities.

- Resolve customer complaints and issues in a professional manner, ensuring customer satisfaction.

4. Inventory Management:

- Monitor and manage inventory levels to prevent overstock or stockouts.

- Coordinate with suppliers and vendors for inventory replenishment and product orders.

- Conduct regular stock audits to ensure accuracy of inventory records.

5. Marketing and Promotions:

- Assist in developing and implementing marketing strategies and promotional campaigns to increase store traffic and sales.

- Ensure that all in-store promotions and displays are well-maintained and aligned with company objectives.

- Represent the brand at local events or community activities to drive visibility and customer engagement.

6. Financial Management:

- Monitor and manage store financial performance, including budgeting, cost control, and sales reporting.

- Maintain accurate records of store sales, expenses, and daily transactions.

- Ensure that all financial transactions are processed correctly and in a timely manner.

7. RTO / Insurance / PM E Drive:

- Need to ensure : RTO / Insurance / PM E Drive / Customer Satisfaction.

Qualifications:

- Education: High school diploma or equivalent (Bachelor's degree in business, management, or related field is a plus).

- Experience:

- 3-5 years of experience in retail management, preferably in the automotive or related industry.

- Strong understanding of automobile products, parts, and accessories.

- Proven track record of managing a team and achieving sales targets.

- Skills:

- Exceptional leadership, communication, and interpersonal skills.

- Strong organizational and time-management abilities.

- Proficient in using retail management software and MS Office applications.

- Excellent problem-solving and decision-making abilities.

- Ability to work under pressure in a fast-paced environment.