- Flexible working options

- Work alongside & learn from best in class talent

- Attractive Salary & Benefits

Our client is India's first B2B Networking Platform For Buyers, Suppliers, Service Providers, Manufacturers. Register, Connect and Collaborate!

The Job :

You will be responsible for :

- Building strong client relationships by providing customers with ongoing support and regular sharing of best practices, insights, and product knowledge.

- Partnering with the sales team to ensure that new customers are onboarded successfully.

- Identifying opportunities across the customer lifecycle to increase customer satisfaction and revenue.

- Ensuring a high level of customer renewals.

- Build strong product expertise and provide training & ongoing support as required.

- Providing feedback and advocacy on customer pain points to internal teams.

- Resolving customer inquiries and requests and ensuring strong customer satisfaction.

- Working with various internal teams to ensure prompt and accurate order processing and delivery.

- Escalating customer feedback as required.

- Building the sales funnel generating leads via cold calling, emailing, and other lead generation activities.

- Handling incoming queries and building good client relationships.

- Ensuring all leads are well qualified by identifying the correct decision makers and understanding their requirements.

- Handing over qualified leads to the sales teams with the objective of closing the sale.

- Maintaining and updating the lead generation database.

- Achieving weekly/monthly targets as set out by the business.

Ideal Candidate :

Skills Required :

- You have a proven track record of meeting/exceeding your targets.

- You possess excellent interpersonal as well as written and verbal communication skills.

- You are a strong networker & relationship builder

- You are highly goal driven and work well in fast-paced environments

- You are adaptable and thrive in changing environments

- You are willing to undertake more than 60% of your travel.

This job opening was posted long time back. It may not be active. Nor was it removed by the recruiter. Please use your discretion.