Business Support Manager at Snaphunt Pte. Ltd.
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Executive - Sales - Law Firms (1-6 yrs)
-Work alongside & learn from best in class talent
-Flexible working options
-Opportunity within a company with a solid track record of performance
Our client is a Lead Generation company specializing in Lead generation for Law firms. Their major focus is on Mass Tort, Medical Malpractice, and Personal Injury lawsuits and high-quality leads lead generation using all platforms. They are working on generating Legal Retainers on a level that makes the case acquisition process smooth with help of a law firm. Their main objective is to provide qualified & genuine leads to Law firms working on Mass Torts involving Toxic Exposure, Unsafe Pesticides, Defective Medical devices, hazardous Drugs, and Personal Injury Lawsuits.
The Job
Our client is looking for a Sales Executive to join the team
Your responsibilities will include :
- Developing and managing a portfolio of Key Accounts.
- Achieving monthly sales targets by identifying and developing new customers.
- Ensuring high levels of customer satisfaction as well as upsell and cross-sell potential within existing customers to maximize share of wallet.
- Coordinating pre-sales and post-sales follow-up.
- Achieving and exceeding weekly and monthly KPIs.
- Building strong and collaborative relationships with other internal stakeholders.
- Monitoring market trends and providing regular competitor feedback.
- Handling inbound calls and emails in a professional manner.
- Resolving customer inquiries and requests and ensuring strong customer satisfaction.
- Working with various internal teams to ensure prompt and accurate order processing and delivery.
- Escalating customer feedback as required.
Ideal Candidate
Skills required:
- You have at least 1 year of experience in a Customer Service, Sales (B2C), or Telesales role, ideally within the Telecommunications industry.
- You possess excellent interpersonal as well as written and verbal communication skills.
- You are highly goal driven and work well in fast-paced environments
- You are adaptable and thrive in changing environments
- You pay strong attention to detail and deliver work that is of a high standard
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