Lead HR & Admin at Employee Experts Solutions Pvt Ltd
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Executive - Sales - IT (0-4 yrs)
Role & Responsibilities
- Work with customers to identify new or changing business needs, and to conceptualize appropriate solutions for those needs
- Responsible for discovering, gathering, documenting business and functional requirements for new projects and processes
- Develop specifications and project strategies for implementing business solutions. Assist in developing and updating other deliverables such as project plans, feasibility analysis, change management etc.
- Keep project stake-holders up-to-date on progress in relation to the project plan.
- Support the UAT process and release of new functionalities to customers
- Develop project roll-out strategies, including end-user training, procedural documentation and end-user communication
- Daily support for customer requests and documenting problems and support.
Desired Skills and Experience
- MBA Fresher/Experienced professionals are invited to apply
- Graduation degree - BSc. Computer Science, BCA/BE preferred
- Understanding of HR business processes, best practices
- Exposure to working with excel, data points and HR operations
- Good problem-solving skills
- Passion for customer/user experience
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