- Customer Engagement and Sales Conversion : Your core responsibility is to generate inquiries, negotiate orders, and close deals. You play a vital role in enhancing conversion rates and driving growth in maintenance contracts (AMC).

- AMC Renewal and Support : Ensuring the timely renewal of maintenance contracts for both group and individual customers is a key part of your role. Additionally, you provide valuable support to the Service Supervisor.

- Market Understanding and Growth : Developing a deep understanding of the elevator market is crucial. Your insights and efforts contribute to growth in the Service Sales sector.

- Documentation and Compliance : You oversee the completion of all necessary contract-related documentation, including tenders, technical clarifications, and legal documents, within specified timelines.

- Customer Relationship Management : Meeting with customers to assess their needs and maintaining Customer History Cards for key clients is essential for building strong relationships and trust.

- Presentation and Communication : Effective communication is paramount. You prepare and deliver presentations to customers and stakeholders, showcasing your product knowledge and value proposition.

- Financial Responsibility : Managing account receivables is a part of your role, ensuring timely collections for financial stability.

- Safety and Site Visits : While visiting customer sites, you must adhere to safety procedures to ensure the well-being of all parties involved.

Key Skills Required :

- Effective Communication : Proficiency in both English and Hindi is crucial for clear communication with customers and colleagues.

- Dynamic Presentation : Ability to create and deliver engaging presentations to effectively convey product benefits.

- Negotiation Proficiency : Strong negotiation skills are essential for securing favorable deals and contract terms.

- Product Knowledge : In-depth knowledge of products and prior experience in direct customer interactions during AMC Sales is advantageous.

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