Business Support Manager at Snaphunt Pte. Ltd.
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Executive - Sales (1-5 yrs)
-Opportunity within a company with a solid track record of performance
-Fantastic work culture
- A role that offers a breadth of learning opportunities
Our client wants people who want to make a big difference to our company with big ambitions. Our client is a truly global team, with 1300 people working across all continents, apart from (at the moment!) Antarctica.
The Job
Job description :
- Our Sales team makes inbound and outbound sales calls and initiates, and follows up interest from our consumers, they need to be goals-oriented and gameplayers to be able to meet the goals and come up with creative solutions.
- Their job is related to Merchant Services, Credit Card Processing, and POS (product line provided by client)
- Inbound and Outbound sales support calls and emails for our store owners, and distributors through sales channels.
- Stay updated with systems and product information, changes, and updates in the market.
- Support sales organization, retailers, and client product lines.
- Meet sales goals.
- Other duties as necessary to support merchants and customers to ensure satisfaction and continued relationships.
- Follow standard processes and procedures.
- Understand the value of our products and the needs of our retailers and their profiles inside and out
- Ability to create strong connections and relations with their retailers and customers (distributors and store owners)
- Coordinate with multiple departments related to the systems such as Tech Support if needed
Ability to keep internal reports up to date (if needed)
Ideal Candidate Required:
- English Proficiency
- Microsoft Software proficiency
- Customer Service and Sales Experience (must)
- Excellent communication skills (written and spoken)
- Problem-solving skills and the ability to think under pressure.
- Patient, helpful, empathetic, good listener & professional
- Team player
- Competitiveness
- Goals and people-oriented