Job Description:

- Generate Sales, Calling and Meeting face to face

- Manage incoming phone calls

- Setting sales goals and developing sales strategies.

- Researching prospects and generating leads.

- Contacting potential and existing customers on the phone, by email, and in person.

- Handling customer questions, inquiries, and complaints.

- Preparing and sending quotes and proposals.

- Managing the sales process through specific software programs.

- Building and maintaining a CRM database.

- Meeting daily, weekly, and monthly sales targets.

- Participating in sales team meetings

- Identify and assess customers needs to achieve satisfaction

- Build sustainable relationships and trust with customer accounts through open and interactive communication

- Provide accurate, valid and complete information by using the right methods/tools

- Meet personal/sales team targets and call handling quotas

- Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution

- Keep records of customer interactions, process customer accounts and file documents

- Follow communication procedures, guidelines and policies

- Take the extra mile to engage customers

Preferred Candidate profile

- Graduate

- Proven sales/customer support experience or experience as a Client Service Representative

- Strong phone contact handling skills and active listening and communication skills

- Ability to multitask, prioritize, and manage time effectively.

- Familiarity with CRM systems and practices

- Comfortable for inter state travel

- Comfortable with target base job

- Customer orientation and ability to adapt/respond to different types of characters

- Excellent communication and presentation skills

- Ability to multitask, prioritize, and manage time effectively

This job opening was posted long time back. It may not be active. Nor was it removed by the recruiter. Please use your discretion.