Business Support Manager at Snaphunt Pte. Ltd.
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Executive - Retail Sales - Mobile Phones/IT Hardware (1-5 yrs)
- Work alongside & learn from best in class talent
- Leadership Role
- Join a market leader within Retail
- Our client is engaged in multi-brand retail and retail selling as well as the distribution of branded smartphones, IT hardware, and allied accessories and services. They also provide networking and security solutions to their consumers.
The Job
Your responsibilities will include :
- Developing and managing a portfolio of Key Accounts.
- Achieving monthly sales targets by identifying and developing new customers.
- Ensuring high levels of customer satisfaction as well as upsell and cross sell potential within existing customers to maximise share of wallet.
- Achieving and exceeding weekly and monthly KPIs.
- Coordinating pre-sales and post-sales follow up.
- Building strong and collaborative relationships with other internal stakeholders.
- Monitoring market trends and providing regular competitor feedback.
- Building the sales funnel generating leads via cold calling, emailing and other lead generation activities.
- Handling incoming queries and building good client relationships.
- Ensuring all leads are well qualified by identifying the correct decision makers and understanding their requirements.
- Handing over qualified leads to the sales teams with the objective of closing the sale.
- Maintaining and updating the lead generation database.
- Achieving weekly/monthly targets as set out by the business.
Ideal Candidate :
- You have at least 1 year experience ideally in Brand/Product Management, Ecommerce or Inside Sales within Retail, Internet and IT industry.
- Experience within National Sales, would be a strong advantage.
- You have a proven track record of meeting/exceeding your targets.
- You possess excellent interpersonal as well as written and verbal communication skills.
- You are highly goal driven and work well in fast paced environments
- You pay strong attention to detail and deliver work that is of a high standard
- You are a strong team player who can manage multiple stakeholders
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