Retail Sales Executive at Nestasia
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Nestasia - Executive - Retail Sales (1-6 yrs)
Primary performance indicators :
- Store Revenue
- Store Operations
- Shrinkage
- Customer Satisfaction levels
Role will include :
- Interact with the Customers and assist the process of Sale at the Retail Stores, by providing consultative inputs for purchase of products from our catalogue
- Achieve and work towards exceeding the monthly targets of Revenue and any other metric as communicated
- Execute tasks of store processes and daily operations at the store for maintaining the standards of store display and ambience
- Execute tasks as assigned during inventory and stock movement, by coordinating with the Operations and Sourcing teams
- Execute Visual Merchandising guidelines for the Store so that it consistently exudes our brand experience
- Take up initiatives and/or small projects as assigned for process improvements in daily tasks, data management Store Operations to boost Store efficiency and profitability
- Requires working on Saturdays/Sundays
Desired Skills and Functional Experience :
- Retail/Selling and Customer Interaction experience is must.
- Great command of communication/language (English + one vernacular at least) - ability to hold conversations with customers on their dream home, help them pick the right products, understand their sense of aesthetics and guide them accordingly
- High energy, cheerful person + ability to smile always despite the situation/time
- Empathy for people and situations; highly approachable person
- Honesty and transparency in communication; shows warmth in interactions
- Extremely hard-working and committed to the cause/values/vision of UL
- Love for beautiful homes, and all things beautiful; a love for aesthetics
- Willingness to learn rapidly + Ability to consistently make things better
- Ability to use technology effectively + Ability to use apps/tools to provide design/catalogue consultation.
