Executive - Relationship Management - Travel Package (1-4 yrs)
Job Description :
The purpose of this role is to handle sales in remote areas and help in creating awareness about the product
Business Profitability :
- Achieve individual as well as station targets
- Ensure presence and coverage of all accounts
- Respond to and follow up sales enquiries.
- Conduct live Demo's of the products
- Advising on forthcoming product developments
- Negotiating the terms of an agreement and closing sales
Customer Acquisition & Retention :
- Maintain relationships and develop existing and new customers through planned individual account support
- Increase market share in the accounts assigned.
- Follow up on new leads and referrals resulting from field activity.
- Communicate new product and service opportunities, special developments & information
- Maintain a sales / support visit plan to ensure optimum utilization of time.
Retention & Growth of Business:
- Provide Trainings (Classroom / Onsite / Virtual) to internal / external customers on all Travelport GDS Products
- Updating the market on all new products launched
- Maintain a constant stream of Travelport GDS trained resource
Revenue Generation:
-Tie up with Non-ITQ customers like colleges and Travel institutes and generate revenue for the company
Customer orientation/ Satisfaction
-Troubleshoot networks, systems, and applications to identify and correct malfunctions and other operational difficulties.
- Ensure timely user notification of maintenance requirements and feedback on system availability.
- Troubleshoot and resolve the related issues by providing the concrete solutions.
- Ensure installations of new products and features for customer benefit.
- Test recommendation and error reporting before launching the new product before launching.
- Document network problems and resolutions for future reference.
Additional Information : N/A
Skill Set : Analytical Skills, Communication - Articulation, Interpersonal Skills, Target Orientation
Required Qualification/Education :
Graduates (excluding Fine arts & literature), Qualification in Travel/ Hospitality
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