Job Purpose :

We are looking for a qualified Market Research specialist to join our team. You will provide support and respond to client and prospect queries. Our ideal candidate is an experienced professional with knowledge of sales and customer service best practices. You should also be able to interpret sales metrics and be goal-oriented. We expect you to perform well in a team environment and have exceptional people skills. Ultimately, you should be able to contribute to creating and maintaining good customer relationships and ensuring smooth sales team operations.

Job Responsibilities :

- Manage leads and coordinate with business development teams

- Perform meticulous data research

- Handle sales administrative duties including organizing and scheduling client meetings

- Identify sales opportunities and engage with internal teams to increase market penetration and product usage

- Plan and lead direct and indirect outreach initiatives

- Create detailed proposal documents including formal RFP, bidding, tender documents

- Prepare reports by collecting, analyzing, and summarizing information

- Maintain an organized and accessible file systems

- Provide assistance to business development teams as required

- Engage in maximum review of operations via analytics, documentation, reports and metrics

- Effectively communicate review outcomes to strengthen the team and operations

- Effectively coach and encourage continuous learning and development within team

- Foster collaboration within team and across client contact points

- Learn from best practices in industry

Key skills preferred :

- Minimum 3 years of experience in client-facing organizations (preferably in software products)

- High degree of attention to detail and trustworthiness

- Passion for revenue and growth

- Excellent knowledge of Microsoft Office

- Strong use of keyboard shortcuts

- Ability to work well in a results oriented environment with firm deadlines

- Excellent knowledge of internet, social media and websites

- Ability to perform multiple tasks effectively while being results-driven and patient

- Able to work both independently and as part of a team

- Strong analytical skills

- Capable of making timely, independent decisions

- Excellent oral, written and interpersonal communications skill

- Ability to think outside the box and generate and implement new ideas

- Natural interest in team building and leadership with coaching/training skills

- Excellent organizational skills

About the Company:

A global leading software products company with market leadership in management collaboration technology. The Company has a history of introducing information management and imaging products and services which address the customer needs in a very innovative manner, providing maximum value to its customers. The Company's mission is to enhance the value of information globally by harnessing unstructured data to empower the right people at the right time using the right technology. The Company provides a flexible work environment with an emphasis on empathy for its employees and for its clients. The Company provides best in the industry remuneration commensurate with past experience and educational qualifications. It also provides a substantial merit-based incentive with this role.

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