Digital Marketing Ops Executive/Manager

Working as part of Digital BPM team. You will be here to generate leads and drive business. You will be researching these potential leads and updating our records, in order to find out how we can meet the changing needs of the markets. You will take ownership of generating new leads for the business and aim to maximise the potential from each call/connect with an excellent and upbeat outlook. In addition you will convert leads into qualified appointments, and pass these leads on to the relevant person in order to make sure that the prospect will have the best possible experience.

Lead Generation: 

- To act as an ambassador for the business, and promote the centre and its products.

- To be responsible for generating leads on a daily basis using data provided.

- To work closely with the Sales Manager and Sales team to ensure leads are generated within various business sectors.

- To convert the calls to new business leads.

- To achieve agreed personal and departmental targets captured from calling data provided.

- To inform potential client's on the company's products and services.

- To gather relevant Corporate information.

- To use company databases to gain potential leads.

- To be proactive in identifying opportunities for new business.

- To input and maintain guest information onto the company database.

- To ensure guest satisfaction at all times.

- To build relationships with colleagues and clients.

- To deal with clients in a professional manner at all times aligned to our brand values.

- To ensure service is prompt, polite and professional standards are kept.

- To assist with other departments as required.

Operations

- Managing end to end lead generation requirements and Solutioning

- Analyse the need of the prospect and present a viable digital solution

- Build, Manage and drive lead generation funnel/Pipeline

- Create and manage user stories for backlog creation on tools and manage the user stories and task for the respective sprint

- Manage the delivery of the scope of work on projects as per the agreed timeline Participate in requirement analysis session and seek required clarification

- Work closely with the client IT manager and help reporting weekly status and project updates

- Works with client business and IT manager to establish and gain consensus on project goals, objectives and deliverables

- Engage in requirement analysis and convert user requirements to functional requirements

- Engage with CXOs on a regular basis as part of client delivery as well as proposal development

- Manage relevant client stakeholders in complex and intense consulting assignments

- Participate in pre-sales meetings, proposal development and related efforts

- Mine existing clients for additional business opportunities and drive aggressive sales efforts

- Ensure project economics by managing invoicing, collections and managing project expenses with the team

- Transform technical information and processes into compelling stories

- Prepare documents/ presentations by interpreting and evaluating text, graphics, and raw data

- Create crisp and compelling content basis the project brief and data gathered through research

- Develop business and functional collateral for technical sales plays and campaigns

- Review as well as copy edit content for plagiarism, accuracy and relevance

- Meets deadlines by establishing priorities and target dates for information gathering, writing, review, and approval

- Analyse the market trends and discover new opportunities for growth

- Keep abreast with the latest trends in the Digital Marketing/ Marketing ops sector

In addition to the above main responsibilities, the Lead Generator will be required to undertake any other task, deemed to be appropriate to the job role.

WHAT WE NEED IN YOU!

Skill Set and requirements :

- Experienced Digital Marketing consultant experienced in Services/products relating to Campaign, Analytics, Target and Experience on Digital Platforms

- Previous Experience in a Digital Marketing Operations/ Campaign Execution and sales Preferred

- 5-10 years of experience in Digital Marketing Operations/Delivery/Sales

- Delivered engagements in the areas of Shared Services, Technology Strategy, Digital Reinvention/ Digital Marketing

- Experience in working with C level executive clients

- Excellent communication and interpersonal skills; Strong client-facing and communication skills

- Strong presentation development and Customer Presentation skills; Strong facilitation skills to tailor delivery with stakeholders

- Willingness to travel and flexible to adopt to a demanding lifestyle; Enthusiasm for working in a high profile, fast-paced startup culture.

- Ability and willingness to work on short deadlines; Strong organizational skills with a problem-solving attitude; Strong listening and storytelling skills.

- Responsible, responsive, proactive, willing to help, ready to resolve issues.

- Responsible and self-motivated

- Strong analysis skills; Ability to learn new technologies; Ability to multitask and prioritize between competing activities

- Expertise in MS office - Excel, Word & Power Point documents.

WHY YOU NEED TO KNOW!

- Location: Pune/ Thane/ Hyderabad/Delhi/NCR/Bangalore

- Work Duration : Monday to Friday; should be flexible as per job requirement

- Education: Any graduate, with digital certifications (a must)

- Remote Work from Home Available: Yes, possible but not completely; office attendance required at least 2 days a week; 40% travel may be required for customer meetings.

- Remuneration: Negotiable based on candidate's level of experience.

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