Executive/Manager - Customer Relationship (0-5 yrs)
As a Customer Relationship Executive, your primary responsibility will be to build and maintain strong relationships with our valued customers. You will serve as the main point of contact for customers, addressing their inquiries, providing support, and ensuring their overall satisfaction.
Responsibilities :
- Build and maintain strong customer relationships by establishing trust, understanding their needs, and providing exceptional service.
- Serve as the primary point of contact for customer inquiries, concerns, and requests, responding promptly and professionally.
- Understand customer requirements and offer appropriate solutions or recommendations to meet their needs effectively.
Requirements :
- Bachelor's degree in business administration, marketing, or a related field (preferred).
- Proven work experience in customer service, account management, or a similar customer-facing role.
- Exceptional communication and interpersonal skills, with the ability to build rapport and resolve conflicts effectively.
- Strong problem-solving and decision-making abilities to address customer concerns and provide appropriate solutions.
This job opening was posted long time back. It may not be active. Nor was it removed by the recruiter. Please use your discretion.
