Recruiter Logo
Now Apply on the Go!
Download updazz Jobseeker App and get a seamless experience for your job-hunting
01/05 A Lavanya
HR Executive at Leap Ladder LLP

Views:38 Applications:14 Rec. Actions:Recruiter Actions:0

Executive - International Voice Process - BPO (1-2 yrs)

Navi Mumbai/Mumbai Job Code: 323672

We are hiring talent for International Voice Process Executive.

- Fresher's Can Apply

- Hiring for an Associate for an International(US) Voice Process.

- Work From Office

Location : Hinjewadi Phase 2

Salary : Upto 3 LPA +Night Shift Bonus

Key Responsibilities :

1) Handle inbound calls from customers regarding technical issues related to internet services.

2) Diagnose and troubleshoot internet connectivity, router configuration, and related issues.

3) Assist customers with account-related inquiries and billing questions.

4) Provide step-by-step instructions and guidance to customers on problem resolution.

5) Document all customer interactions and resolutions accurately in the system.

6) Ensure high levels of customer satisfaction through effective communication and problem-solving.

Required Candidate profile :

- Customer Service for US Voice Process.

- Must have competed 10+2 or If Graduate then minimum of 1 yrs of experience.

- Excellent ENGLISH Communication skills are Mandatory

Perks and benefits :

- Night Shift Allowance

- Pick and Drop - Available.

Role : Voice

Industry Type : BPO/Call Centre

Employment Type : Full Time, Permanent

This job opening was posted long time back. It may not be active. Nor was it removed by the recruiter. Please use your discretion.

Add a note
Something suspicious? Report this job posting.