HR Recruiter at Black & White Business Solutions
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Executive - International Customer Support - Banking (0-3 yrs)
International Customer Support Executive
- Handling the customers enquiry and coordination with clients.
- Handling calls, collecting and updating the database.
- Follow-up with customers & managing database of leads allocation
- Improvement and quality assurance programs
1) Banking process
- Help in customer resolving their banking related queries.
2) Customer service executive (CSE)
- Handling the customers calls on related queries.
3) Tech Support (Technical Voice)
- Trouble Shoot Technical Queries for various clients through voice, chat and email.
4) Customer service Semi Voice process.
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