Founder at JobsLo Consultants
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Executive - International Business Support - IT (2-4 yrs)
- Professionally and effectively employs Client Service & Relationship Management
- Manage inbound & outbound customer queries, pending tasks, registrations, product demos
- Support the service with relevant data analysis as per agreement and requirement from the client
- Actively been involved in implementation of the technology solutions with the user - testing, demo, user acceptance, user queries, explanations and communication with the user, relevant feedback for the technology solutions
- Identify and develop sources of potential clients
- Effectively communicate with clients to gain commitment to purchase
- Maintain regular contact with Key Clients, Develop and maintain relationships
- Effectively communicate with clients via telephone, email, Skype/face-to-face and written communication
- Overcome client resistance/objections to products, & be able to match appropriate products to clients requirements.
- Advise operations & Sales and Marketing team of client feedback/comments relating to the product - content and pricing as well as company performance
- Provide a weekly schedule of planned activities
- Achieve service activities within specified time scales as directed by operations and marketing
- Be able to demonstrate a full knowledge of all products, relevant selling points and benefits
- Keep abreast of competitor activity and recommend any necessary tactical action
- Provide time-phased, qualified reports on achievement and activities
- Update accurate records of all contacts with clients
- Liaise with other members of Sales Team to actively promote sales opportunities, exchange information and increase professionalism
This job opening was posted long time back. It may not be active. Nor was it removed by the recruiter. Please use your discretion.
