Recruiter at Recruitement Agency
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Executive - Inside Sales - IT & Networking Products (2-4 yrs)
Position : Inside Sales Specialist
Experience : 3+ years of total experience
Location : Marol Naka, Andheri, Mumbai
Role : Permanent
DOMESTIC INSIDE SALES:
Inside Sales Representative roles and responsibilities
- Communicating with prospective buyers in enterprises (B2B), through emails, LinkedIn and Twitter
- Making outbound calls to prospective buyers in enterprises (B2B) - CISO/CIO/CTO/IT Heads/Security Heads
- Fixing physical (1-on-1) or virtual meetings for Sales team members with targeted customers. Calendaring the appointment through email/whatsapp and uploading the details on CRM on a daily basis
- Ensuring that the meetings take place by reminding the customer / RSVP
- Post the meeting, update the CRM (lead/no lead) after speaking with the salesperson. Send a Thank You email to the customer with the sales collateral and details of the salesperson
- Attend daily cadence, and weekly reviews with Sales and Marketing leaders
- Creating and maintaining customer database in the CRM with activity sheet for each account updated on a daily basis
- RSVP Management for webinars and events run by Marketing team
- Ensuring that the targets set for number of calls, meetings fixed, leads generated are met / exceeded
Inside Sales Representative/Officer requirements and qualifications
- Minimum of a Degree
- Minimum of 2 years of experience in a similar role in B2B enterprises (preferably in IT/cybersecurity) for Indian markets
- Proficiency in Email, MS Office and CRM software
- Excellent verbal and written communication skills in English is Mandatory. Candidates with Hindi and other regional languages (Marathi, and South Indian) are preferable
- Strong listening skills
- Strong organizational and presentation skills
- Strong tele-sales and cold calling skills
- Ability to work well in a fast-paced environment
- Excellent customer relationship skills
