Proprietor at Dashmesh Group
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Executive - Inside Sales - IT (2-6 yrs)
Job Description :
Role : Inside Sales Executive
- CTC based On Experience will be conclude the CTC
- Work Location: (TN) Chennai
- Domain: IT Sales is Mandatory
- Experience: Min 2years
- Qualification: Any Degree
- Gender: Male / Female
We are looking to employ an enthusiastic and customer oriented Inside Sales Executive with experience in IT products, Solutions, services, to generate quality leads as well as follow up on inbound email and telephone inquiries.
The Inside Sales Executive's responsibilities include updating the CRM system on a regular basis, upselling and cross-selling to existing customers, as well as attending industry events and educational workshops as required.
You should also be able to conduct research on market trends and competitors' products.
Responsibilities :
- Maintaining long-lasting relationships with existing customers through exceptional after-sales service.
- Actively sourcing new sales opportunities through cold-calling and emailing.
- Developing in-depth knowledge of product features and benefits.
- Utilizing virtual meetings to build relationships with new customers.
- Advising customers on suitable product selection based on their needs and specifications.
- Creating a sales pipeline to accurately reflect the relative placement of sales prospects in the purchasing process.
- Following up on sales inquiries that are made by potential customers through website chats, emails, and inbound calls.
- Setting up meetings between potential customers and Outside Sales Representatives.
Requirements :
- Bachelor's degree in Business Administration or Management, Marketing, or related field is preferred.
- Proficiency in all Microsoft Office applications and Customer Relationship Management.
- Proven sales experience with IT Products / Solutions and Services
- Strong analytical and problem-solving skills.
- Excellent negotiation and consultative sales skills.
- Effective communication skills in English and Tamil. (Other languages known is added advantage)
- Exceptional customer service skills.
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