Job Overview :

We are looking for a motivated and results driven Inside Sales Representative to join our dynamic sales team. The ideal candidate will be responsible for selling a broad range of IT software and hardware products to new and existing customers. This role is perfect for someone with a passion for technology and a strong desire to succeed in a competitive sales environment.

Key Responsibilities :

Lead Generation & Prospecting :

- Identify and qualify new sales opportunities through inbound lead follow-up, outbound cold calls, and emails.

- Build and maintain a robust sales pipeline to consistently achieve and exceed sales targets.

- Utilize CRM tools to manage and track prospects and opportunities effectively.

Customer Engagement :

- Develop and maintain strong relationships with new and existing clients.

- Conduct needs assessments to understand customer challenges and provide appropriate solutions.

- Deliver compelling product presentations and demonstrations, highlighting key benefits and features.

Sales Process Management :

- Manage the entire sales cycle from initial contact to closing the deal.

- Prepare and deliver accurate sales quotes, proposals, and contracts.

- Collaborate with the technical team to ensure customer requirements are met.

Product Knowledge :

- Maintain a deep understanding of the company's IT software and hardware offerings.

- Stay updated on industry trends, competitive products, and emerging technologies.

- Educate customers on the benefits and advantages of the products being offered.

Reporting & Analysis :

- Provide regular sales forecasts and reports to the Sales Manager.

- Analyze sales data to identify trends, opportunities, and areas for improvement.

- Monitor and report on customer satisfaction and market conditions.

Customer Service :

- Address and resolve customer inquiries and issues promptly.

- Provide post-sales support to ensure customer satisfaction and foster repeat business.

Qualifications :

- Education : Bachelor's degree in engineering (BE) and/or Master's in Business Administration (MBA), BBA is required.

- Experience : Minimum of 1+ years of inside sales experience in the IT industry, specifically in software and hardware sales.

- Proven track record of meeting or exceeding sales targets.

Skills :

- Strong communication and interpersonal skills.

- Excellent negotiation and closing skills.

- Ability to understand and explain complex technical concepts.

- Proficiency in CRM software (e.g., Salesforce) and MS Office Suite.

- Self-motivated with a results-oriented mindset.

- Ability to work independently and as part of a team.

Knowledge :

- Basic understanding of IT software and hardware products, including but not limited to servers, storage solutions, networking equipment, cybersecurity tools, and enterprise software.

- Familiarity with cloud computing solutions, SaaS, and other emerging technologies.

Specifications :

- Gender: Male/Female

- Mode of Interview: Virtual, Need basis F2F

- Notice Period: Immediate Joiner - 15 Days

- Willing to travel on need basis.

- CTC: 3 - 3.5 L PA

- Work Location: Chennai, Perungudi