- Asks probing/discovery questions on outbound calls to assess customer needs and ensure a positive customer experience.

- Builds rapport with Faculty and Librarians in the designated region.

- Verifies customer requests to ensure that the Single Sales Objective meets the company criteria and passes on the lead to the respective Account Manager.

- Reviews and applies information from internal communication platforms regarding new products, market conditions, and competition to stay current and operate in the best interest of the customer.

- Detect and assess potential in the segment.

- Help qualify leads and organizes meetings for Account Managers (virtual) to progress the sale.

- Coordination with Client Relationship Managers, Account Managers, and Specialists in the region.

- Proficient to handle calls over call center software.

Requirements :

- We are seeking a target-oriented Inside Salesperson (telesales) who will be the liaison between the company and academic institutions, will be able to effectively introduce and present ebooks and company products and services

- Responsible for generating sales leads and promoting ebooks and company products and services.

- Must have excellent communication and people skills.

- Must be comfortable presenting products or services over the phone and via WebEx or MS Teams.

- Co-ordinate with customers and arrange meetings for the Account Managers / Regional Sales Manager / Sales Leadership.

- Should have strong sales, negotiation, and communication skills. Collaborator and team-player

- Develop strategy and action plans for achieving sales targets. Result-oriented enthusiastic approach.

- Keep records of calls and sales and note useful information

- Obtaining and updating lists of individuals' contact details

- Events - Organise events including logistics and support for local events. Attend and facilitate the exhibits as needed. Summarize and report on results. Social Media - Identify bloggers and social media activists to help share company content. Monitor and report on localized alerts and social media activity. Campaigns - Localize & implement segment/product campaigns in coordination with a marketing specialist. Speaking Opportunities - work with local sales team to identify key speaking opportunities, notify business unit colleagues and assist with submissions

Desired candidate profile and expected skills :

- Bachelor's degree or equivalent. Equivalent experience should include working for an EdTech company or in the consulting, research, or data services industries developing and qualifying new leads for Sales.

- Ability to handle a high volume of telephone calls and emails to meet productivity and utilization targets.

- Ability to multi-task using various systems to address customer needs.

- Strong computer proficiency, including with Microsoft Office applications - PowerPoint, Word, Excel, and Teams.

- Strong interpersonal, verbal, and written communication skills.

- Strong organizational and multi-tasking skills and attention to detail.

- Ability to integrate and analyze multiple data sources.

- Capable of working independently as well as in a team.

- Well organized with experience in managing multiple priorities.

- Ability to use initiative and work independently.

- Bilingual (English and a regional language where the role is based).

- Must have a dedicated and secure workspace with ethernet access to high-speed internet.

This job opening was posted long time back. It may not be active. Nor was it removed by the recruiter. Please use your discretion.