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19/01 Muskan N
HR at CIEL HR

Views:34 Applications:16 Rec. Actions:Recruiter Actions:0

Executive - Inside Sales - EduTech (1-3 yrs)

Delhi Job Code: 308829

No. of Vacancies : 05


Position : Inside Sales Executive


Industry : Edutech


- Shift timing : 10.00 to 7.00/ 11.00 to 8.00


- Sunday timing : 12.00 to 9.30


- 6 days working


Job Description :


Responsibilities and KRAS :


- Contact potential or existing customers to inform them about a product or service using scripts


- Answer questions about products or the company


- Ask questions to understand customer requirements and close sales


- Enter and update customer information in the database


- Take and process orders in an accurate manner


- Handle grievances to preserve the companys reputation


- Go the extra mile to meet sales targets and facilitate future sales


- Keep records of calls and sales and note useful information


Requirements and skills :


- Good knowledge of relevant computer programs (e.g. CRM software) and telephone systems


- Ability to learn about products and services and describe/explain them to prospects


- Excellent knowledge of English


- Excellent communication and interpersonal skills


- Cool-tempered and able to handle rejection


- Outstanding negotiation skills with the ability to resolve issues and address complaints.


Education Criteria : Graduate/postgraduate from any stream

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