Responsibilities :

Customer Engagement :Initiate and manage sales conversations with potential and existing customers via phone, email, and other communication channels.

- Develop and maintain strong customer relationships by providing personalized assistance and product recommendations.

Product Knowledge : Thoroughly understand the range of marble products offered, including slabs, tiles, finishes, and any related accessories.

- Stay up-to-date with industry trends and product developments.

Sales Quota Achievement :Meet and exceed sales targets and as by effectively communicating the benefits of our marble products and closing sales.

- Upsell and cross-sell additional marble products and services as appropriate.

Consultative Selling : Identify customer needs and preferences through effective questioning and active listening.

Offer tailored solutions and provide expert advice to help customers make informed decisions.

Order Processing : Accurately process sales orders and assist with logistics and delivery coordination.

- Ensure orders are fulfilled promptly and correctly.

Customer Support : Address customer inquiries, resolve issues, and provide post-sale support as needed.

- Handle and document customer feedback and complaints professionally.

Market Research : Monitor market trends, competitor offerings, and pricing to remain competitive.

- Provide feedback to the sales and marketing teams for continuous improvement.

- CRM and Reporting : Maintain customer records and sales activity in the CRM system.

- Generate regular sales reports to track performance and contribute to sales strategy.

This job opening was posted long time back. It may not be active. Nor was it removed by the recruiter. Please use your discretion.