Mandatory skill : DIGITAL MARKETING SERVICES - DMS-DMS - GOOGLE ANALYTICS & GTM

Data Analyst for Online

Job Description : 

- To provide Business Units with meaningful Omni-channel management information that is aligned with the achievement of company strategic goals and scorecards. 

- Assist in the project to deliver Online data into a central data platform on the cloud.

Key Responsibilities : 

- Produce and deliver timeous and accurate corporate and BU management information reports, including but not limited to Online Scorecard, Omnichannel Scorecard, BU specific reports, digital analytics, campaign reports, WW app dashboard and analysis.

- Use report building tools to create standard reports and dashboards in support of the Omni-channel strategy.

- Manage, maintain and improve Omni-channel reporting databases, including dimensions, measures and calculations.

- Identify new measures and reports based on Omni-channel strategy and performance improvement opportunities.

- Assist in maintaining proper setup and usage of Google Analytics (and other analytics tools like Firebase) on the app, website and mobile/social platforms.

- Service ad-hoc requests for information from stakeholders, including external surveys, within the required timeframe and specification.

- Management and maintenance of existing reports/dashboards.

- Participate in Omni-channel projects to identify new measures and to implement measures based on project requirements.

- Collaborate with and gather data and reporting requirements from different internal teams from Online, Online Operations, the different Business Units, Marketing to Call Centre, Finance and WFS.

- Design analytics dashboards and KPI reports for internal teams to identify critical data points and translate data into clear and coherent visualizations and reports for non-technical teams.

Key competencies : 

- Bachelor's degree or the equivalent experience in data analytics, reporting and visualization.

- Experience in computer science, cloud technology and building advanced data models will be a good advantage.

- Google Analytics experience and an understanding of e-Commerce processes.

- Understanding of Google Tag Manager and data layers.

- Excellent analytical skills and experience in data analysis.

- Experience with building data models in cloud technology.

- Experience with Oracle databases and SQL.

- Knowledge of using technologies in the cloud for reporting and data analytics.

- Excellent communication skills including written, verbal and presentation.

- Sound business acumen.

- A strong customer service focus.

BEHAVIOURAL : 

- Passion for the brand and for customers - with the ability to change views and influence decisions and behavior

- Personal effectiveness - the ability to work under pressure and to work independently.

- Excellent Planning and Organizing skills

- Leading Transformation - is able to create new and imaginative approaches to work

This job opening was posted long time back. It may not be active. Nor was it removed by the recruiter. Please use your discretion.