Business Support Manager at Snaphunt Pte. Ltd.
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Executive - Customer Support - Voice Process - Logistics Firm (0-5 yrs)
-Opportunity to make a positive impact
-Work Timings : 09.30AM - 06.30PM (6 days of work) Fixed Sunday off
Our Client is hiring a full-time Customer Support Executive (Voice Process).
The Job
Your Responsibilities will include :
- Handling inbound calls and emails in a professional manner.
- Resolving customer inquiries and requests and ensuring strong customer satisfaction.
- Working with various internal teams to ensure prompt and accurate order processing and delivery.
- Escalating customer feedback as required.
- To be assigned in Location: Nungambakkam
Ideal Candidate :
Skills Required :
- Having good communication skills in English and Hindi in order to be able to effectively liaise with stakeholders in the region.
- Excellent verbal communication skills
- Excellent analytical and problem-solving skills.
- Bachelor- s, preferably
- Thrive in a fast-paced ambiguous work environment
- You have at least 1 year experience within a Customer Service role, ideally within the Transport & Logistics industry.
-You possess excellent interpersonal as well as written and verbal communication skills.
- You are a strong networker & relationship builder
- You are adaptable and thrive in changing environments
- You are a strong team player who can manage multiple stakeholders
This job opening was posted long time back. It may not be active. Nor was it removed by the recruiter. Please use your discretion.
