Recruiter at Quarec Resources
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Executive - Customer Support - Voice Process - Logistics (0-10 yrs)
We are looking for Call Support Executive for one of the well-established company. Please find the below details for the same. Kindly go through it and revert with your updated CV as confirmation.
Company : Outsourcing Company
Office Address : Science city road Ahmedabad
Office timing - 09.00 AM to 07.00 PM
Working Days : Mon To Sat week-off Sunday
Responsibilities:
- Providing call support regarding logistics and supply chain management to customer
- Our clients have territory of Gujarat under logistics field.
Duties and key responsibilities :
- Answer incoming calls from customers with inquiries on product orders
- Assist various departments in facilitating sales of all products in the company portfolio
- Analyse customer issues and assist in resolving within the required timeframe
- Coordinate with customers and ensure appropriate questioning to identify issues
- Manage all customer inquiries and summarize to present to management
- Administer and prioritize customer tasks and ensure achievement of all deadlines within the required timeframe
- Maintain accuracy of all data and verify the same for all customer services
Interested candidates Share Your Update Resume Or call On 07948981304
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