Executive - Customer Support - Voice Process - Healthcare (0-2 yrs)
Position: Customer Support Executive (Voice Process, US-Healthcare)
We are seeking a Customer Support Executive to join our US-Healthcare team. The ideal candidate will have experience in customer service, ideally in the healthcare industry, and possess excellent communication skills.
Responsibilities:
- Handle incoming calls from customers regarding their healthcare needs and provide assistance and solutions
- Perform outbound calls to follow up with customers regarding their healthcare plans or services
- Maintain accurate and detailed records of customer interactions
- Collaborate with other team members to ensure customer satisfaction
- Provide excellent customer service at all times
Requirements:
- Previous experience in customer service, preferably in the healthcare industry
- Excellent communication skills, both verbal and written
- Ability to work in a fast-paced environment and handle multiple tasks efficiently
- Strong problem-solving abilities and attention to detail
- Knowledge of US-Healthcare processes and regulations is a plus
If you are passionate about customer service and have experience in the healthcare industry, we would love to hear from you. Please apply with your resume and cover letter detailing your relevant experience and skills.
