Talent Acquisition at OnActive
Views:7 Applications:3 Rec. Actions:Recruiter Actions:0
Executive - Customer Support - Voice & Chat Process (1-5 yrs)
Position- Customer Support Executive (Voice and Chat Process )
Blended Process
Experienced (1 year)/Freshers can also apply
Location- Jaipur
Salary- 21k
Roles and responsibilities:
1- Could you be able to provide accurate information about products, services, pricing, and promotions?
2- Please help customers with order placement, tracking, cancellations, and returns.
3- Resolve customer complaints and issues effectively and efficiently, aiming for first-contact resolution whenever possible.
Requirements:
1- Experience required a minimum of 6 months and above.
2- Prefer a candidate who has chat and voice support experience.
3- We are also accepting applications for this profile from customer care executives, customer support executives, customer care representatives, and customer support specialists.
