HR Consultant at SSV HR Services
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Executive - Customer Support - Voice & Chat Process (1-5 yrs)
Urgent requirement for WORK FROM HOME
Process : Domestic
- HSC/Any Graduate
- Good communication Skills
- Should have at least 1 year of experience in Customer Service / Chat / Voice System will be provided by the company.
Role and Responsibilities :
- Answer incoming calls and emails in an efficient manner
- Identify customer questions, concerns, and overall needs
- Provide accurate answers and solutions to customer queries
- Address customer complaints in a compassionate and patient manner
- Redirect customers to appropriate teams and/or departments as needed
- Check voicemail inboxes and return calls in a timely manner
- Develop professional relationships with ongoing customers through excellent customer service
- Follow-up with callers on complaint and/or question resolution status
Pure DAY shift
Salary: 3 Lac + Attractive Incentives
Call or Whatsapp Priyanka on 8879437943
This job opening was posted long time back. It may not be active. Nor was it removed by the recruiter. Please use your discretion.
