Business Support Manager at Snaphunt Pte. Ltd.
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Executive - Customer Support - SAAS (0-2 yrs)
- Opportunities for career growth & development
- Flexible working options
Our client offers the world's first AI-enabled, fully automated customer service suite. Our client automated technology helps you save over 50% on your support costs by letting cyborgs handle support with a high level of accuracy.
The Job :
- Our client is a Saas startup and is looking for a motivated and experienced part-time Customer Support Executive to assist our customer service department.
- Our client needs someone very good at written English since you would primarily be helping with email support and live chat.
- This is a night shift job. So, Our client would need you to be flexible with the shift hours.
- You would need to be able to coordinate with the rest of the team to make sure all KPIs are being met. If you feel you're the right candidate to help our client troubleshoot our customer's problems, please apply right now!
Ideal Candidate :
- You have at least 1 year experience within a Customer Service or Executive Assistant/Virtual Assistant role, ideally within the Internet industry.
- You have working knowledge of Handling customers, Patience and dealing with people
- You are a strong team player who can manage multiple stakeholders
- You are adaptable and thrive in changing environments
- You pay strong attention to detail and deliver work that is of a high standard
