Business Support Manager at Snaphunt Pte. Ltd.
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Executive - Customer Support - Real Estate/Consulting Firm (1-5 yrs)
- Our client is looking for customer support executive Inbound and outbound calls.
The Job :
You will be responsible for :
- Handling inbound calls and emails in a professional manner.
- Resolving customer inquiries and requests and ensuring strong customer satisfaction.
- Working with various internal teams to ensure prompt and accurate order processing and delivery.
- Escalating customer feedback as required.
- Organising data and generating deep customer insights in order to enhance sales force productivity and effectiveness.
- Supporting the sales team key planning and operations tasks to support the overall objective of the business.
Ideal Candidate :
- You have at least 1 year of experience within a Customer Service or Sales Operations/Sales Support role, ideally within the Real Estate, Consulting and Other Services industry.
- The candidate should have good communication and should be ok for sales calls.
- Should have a minimum 6 months of experience in customer support.
- Salary is based on experience and Interview. You possess excellent interpersonal as well as written and verbal communication skills.
- You have working knowledge of BPO, Inbound calls, Outbound calls, Sales, Sale, Lead generation, Telecalls and outsourcing
- You are highly goal driven and work well in fast paced environments
- You possess strong analytical skills and are comfortable dealing with numerical data
- You are a strong team player who can manage multiple stakeholders
This job opening was posted long time back. It may not be active. Nor was it removed by the recruiter. Please use your discretion.
