Business Support Manager at Snaphunt Pte. Ltd.
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Executive - Customer Support - Real Estate (0-3 yrs)
-A role that offers a breadth of learning opportunities
-Flexible working options
-Leadership Role
Our client is India's first-ever real estate directory that provides 100% verified information on all apartments, villas, independent houses, and plotting projects for sale in Hyderabad.
The Job
You will be responsible for :
- inbound calls and emails in a professional manner.
- Resolving customer inquiries and requests and ensuring strong customer satisfaction.
- Working with various internal teams to ensure prompt and accurate order processing and delivery.
- Escalating customer feedback as required.
Ideal Candidate
- You have at least 1 year experience within a Customer Service role, ideally within the Real Estate industry.
- You possess excellent interpersonal as well as written and verbal communication skills.
- You have working knowledge of communication issue
- You pay strong attention to detail and deliver work that is of a high standard
- You are a strong team player who can manage multiple stakeholders
- You are adaptable and thrive in changing environments
