Business Support Manager at Snaphunt Pte. Ltd.
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Executive - Customer Support - Professional Services (0-3 yrs)
- Fantastic work culture
- Leadership Role
- Flexible working options
We understand that websites are first impressions for any business. We help you differentiate from others by creating highly unique and tempting designs, which fascinate huge potential customers, resulting in increased profitability and satisfaction
The Job :
Your Responsibilities will include :
- Handling inbound calls and emails in a professional manner.
- Resolving customer inquiries and requests and ensuring strong customer satisfaction.
- Working with various internal teams to ensure prompt and accurate order processing and delivery.
- Escalating customer feedback as required.
Ideal Candidate :
Skills Required :
- You have at least 1 year experience within a Customer Service role, ideally within the Professional Services industry.
- You possess excellent interpersonal as well as written and verbal communication skills.
- You are adaptable and thrive in changing environments
- You possess strong analytical skills and are comfortable dealing with numerical data
- You are a strong team player who can manage multiple stakeholders
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