Executive - Customer Support - Online Trading (0-4 yrs)
Role Description :- To generate high revenues for the organisation through various channels
Designation :- Executive Customer Support - Online
Type of Role :- Activation / Retention
Key Responsibilities:-
- Ensuring Service Quality and Deepening Customer Relationship
- Maintain Relationship with Trading Customer
- Increase customer and Market Share of customer trading on online Platform
- Services to all assigned clients
- Ensure client is guided for trading online platform
- Responsible to activate the clients for long term investments as well as positional trading ideas in stocks for short / medium term
- Responsible to educate and advise clients clients for online platforms trading
- Responsible for retaining clients
- Third party products
- To keep abreast with the market knowledge and market intelligence
- Responsible to ensure all activities are in adherence as per Compliance & Risk
Key Performance Indicator :-
- Good communication skills (English)
- Strong customer service and activation and retention skills
- Having Market Knowledge (Equity, Commodity and Capital Market) would add an advantage
- Understand basic computer skills of using email, Microsoft office
Other Specifications:-
- Graduation is must
Fresher can also apply
Whatsapp:- 9990485960
Call :- 8920564941
This job opening was posted long time back. It may not be active. Nor was it removed by the recruiter. Please use your discretion.
